One of the most common problems I see among many hockey officials, especially inexperienced ones, is a tendency to officiate by fear. This can result in games either being over-officiated or under-officiated. Of course, neither end result is desirable.
In an over-officiated game, the arm goes up for every little love tap and every time a player gets felled by a clean body check in open ice or that rattles the boards. There are more "reputation" calls than there ought to be. The R2 referee (the one behind the play) might make a delayed call on something that was in direct sight of the R1 referee who was right on top of the play and elected to let play continue. A linesman might be too quick to toss someone out of the faceoff circle for the slightest infraction by a teammate on the ice.
In an under-officiated game, the officials risk losing control because players and coaches catch on quickly that they can get away with just about whatever they please. There's more and more clutching and grabbing. Stickwork increases behind the play. So do the cheapshots after the whistles.
From a linesman standpoint, icing gets called, rather than being waved off, when the very same defenseman who just closed a 10-foot gap on a rush two minutes earlier suddenly starts moving like a giant tortoise while a puck he would otherwise have a chance to play creeps toward the icing line. The same linesman may spend 15 or more seconds trying to get everyone lined up properly in the faceoff circle rather than dumping someone.
Either which way, it's bad for the game. In order to survive in this game, an official MUST learn how to make calls without fear. The official can't be afraid of the crowd, the coaches who are trying to get any advantage or players yelling at them for "screwing" their team because the previous two calls have also gone against their side. Likewise, they can't operate in fear of what their supervisors might think if they exercise their judgment and make a controversial call.
Ultimately, those who officiate out of fear end up cheating the game. The flow and quality of play go down the tubes when there are too many unnecessary whistles and endless special teams play at one extreme or lots of diving and obstruction at the other extreme. Both over-officiating and under-officiating create more diving, because the diver is more likely to draw a phantom penalty in an over-officiated game and, in an under-officiated game, either is trying to embarrass the official (and embarrassing himself, too, I might add) or figures the worst thing that can happen is offsetting minors rather then being sent off alone.
Get the picture? Those who officiate by fear get exploited rather than commanding respect. The reality of hockey is that is a game that is driven as much by human emotion as it is by the letter of the law. What's more. players and coaches are smart enough to detect a fearful official right away. They adjust fast.
Maybe you liked the way I refereed games during my active officiating career. Maybe you didn't. But one thing you have to concede either way is that I was someone who refereed with no trepidation whatsoever. I had confidence in my judgement and hockey sense, confidence in the skills of my officiating teammates and no fear of what players, coaches, fans, the media or league supervisors thought about my methods.
I was someone who was NEVER afraid to make the tough call. I also officiated the same way in the third period that I did in the first (I will talk about "swallowing the whistle" -- or more accurately, setting the bar too high early and then setting it too low late -- in a separate blog).
Tell you a quick little story. On Easter Sunday, 1995, I was working a game in Philadelphia between the Penguins and Flyers. The two teams were closely separated near the top of the Eastern Conference standings. This season was the start of the Flyers and Penguins both being good clubs at the same time (in the Flyers' mid 1970s to mid 1980s heyday, the Pens were usually a downtrodden club and when the Pens built their two early 1990s Staney Cup winning teams, Philly was in the middle of a five-year stretch of missing the playoffs).
The Penguins were winning the game, 3-2, heading into the final minute of regulation. With 49 seconds left in the third period, Pittsburgh's Troy Murray violently boarded a Philadelphia player. It was a clear-cut major and a game misconduct.
With 20 ticks left on the clock, the Flyers' Mikael Renberg scored to tie the game at 3-3. Philadelphia remained on the power play. Just as regulation was about to expire, Pittsburgh's Ulf Samuelsson, who had already been guilty of one high-sticking infraction earlier in the third period, high-sticked Rod Brind'Amour; leaving him a bloody mess.
Again, the penalty was clear cut. This had to be another major penalty. As such the Flyers had a 5-on-3 power play for virtually the entire duration of overtime. At the 1:30 mark of overtime, a bandaged Brind'Amour scored on the power play to win the game for Philadelphia, 4-3.
As I left the ice, hockey reporter Al Morganti, who was working the game for ESPN, said, "There goes the most popular man in Pittsburgh on this Easter Sunday, referee Paul Stewart."
I probably should have kept walking, but I have an incurable impish streak in me. I stopped, turned to Al and said "Well, if I'm popular in Pittsburgh today, they are REALLY going to love me tomorrow night, because I'm working the game at the Igloo."
The next night in Pittsburgh, I stepped out on the ice shortly before the players for both sides came out. I hear the expected chorus of boos and catcalls. I turned around to look at my linesmen -- my buddy Pat Dapuzzo and fellow veteran official Pierre Racicot -- and realized my teammates were playing a little joke on me.
They let me step out on the ice all by myself!
I circled around the rink, soaking up the warm reception from the Penguins partisans. Still no fellow officials joining me. So I had to go around again for another round of kudos from the folks near the glass. Finally, the linesmen decided to grace me with their presence.
At any rate, no, I didn't mind taking heat from the fans in Pittsburgh that night. The two calls I'd made late in the previous game were absolutely the right ones and it was my responsibility to make them. No more and no less.
In my post-active career as an officiating supervisor and trainer, I have absolutely seen officials whom I can instantly tell are letting fear control them rather than confronting that fear by letting the game take shape and calling it accordingly.
I've seen situations where officiating teammates are more concerned about stepping on each other's toes than helping each other out. I've seen the rulebook misapplied. I've seen officials who let themselves get manipulated by a coach. I've seen ones who, like overaggressive patrolmen in a police department, are too concerned about any perception that they are not in full control and end up being the aggressor in stirring up needless heat with the benches and players (a behavior which also stems from fear, by the way).
The bottom line here is that everyone has fears. However, a good official is neither paralyzed by those fears nor does he overcompensate in denial of them. Recognize fear for what it is and then confront it by letting the game and the rule book be your guide.
Tomorrow, I have a special blog planned as I substitute for the vacationing Eklund. Some of you may know this and some may not, but I made an on-ice appearance in the iconic Slap Shot movie. I'll tell that story tomorrow, along with my real-life battles with the infamous Goldie Goldthorpe -- the player who inspired the movie's dreaded "Ogie Ogilthorpe" character played by Ned Dowd.
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Recent Blogs by Paul Stewart
Referees and Maitre D's
Accountability, Acceptability, and Reputation Penalties
Uniformity: The Tuck Rule and Related Matters
A Challenge to the Hockey Media
Leagues Need More International Refs
Kadri and Refereeing by Result
Skate, He Said: Why Today's NHL Refs Get Bad Coaching
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Paul Stewart holds the distinction of being the first U.S.-born citizen to make it to the NHL as both a player and referee. On March 15, 2003, he became the only American-born referee to officiate in 1,000 NHL games.
Today, Stewart is a judicial and league discipline consultant for the Kontinental Hockey League (KHL) and serves as director of hockey officiating for the Eastern College Athletic Conference (ECAC).
The longtime referee heads Officiating by Stewart, a consulting, training and evaluation service for officials, while also maintaining a busy schedule as a public speaker, fund raiser and master-of-ceremonies for a host of private, corporate and public events. As a non-hockey venture, he is the owner of Lest We Forget.
Stewart is currently working with a co-author on an autobiography. 
Blogger •Former NHL Referee • 
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